Hospitals, particularly community and rural facilities, often struggle to retain qualified personnel. Replacing key personnel or locating new employees in the business office is time consuming and drains internal resources. And you may not have the luxury of reduced cash flow while recruiting takes place. Resolution offers a suite of staffing solutions to fill gaps and maximize your existing staff to increase cash, reduce cost of collections, improve compliance.
Qualified and experienced personnel assist as Business Office Managers, Coders, Billers, Collectors and Cash Posters. Business office interim staff are placed on-site for as long as they are needed. We will:
If you have a significant investment in a billing system but lack adequate support staff, we can perform all business office functions using your existing billing software. We utilize a mix of experienced personnel on-site and experts from one of our regional billing centers. We will:
We’ve eliminated the cookie-cutter approach by hiring team members who are experts in coding and trained to recognize and report on opportunity and risk. We will:
TCMC’s leadership collaborated with ResolutionRCM using an Engagement Management Action Plan for an efficient insource transition. The plan outlined a variety of milestones and goals designed to optimize revenue cycle operations. TCMC employees were transitioned to re|solution, retaining jobs in the community.Read Case Study